Choose Hilton Columbus Downtown
Located in the Short North Arts District & connected to the Greater Columbus Convention Center, Hilton Columbus Downtown is the largest hotel in Ohio. The vibrant energy of Columbus greets you at the door with our local art collection, comprised of nearly 400 original art pieces by Central Ohio artists. Our hotel offers several amenities such as our fitness center, indoor pool & over 75,000 square feet of expansive meeting space offering natural light. Step outside & find over 150 dining & entertainment venues within walking distance, including Nationwide Arena, North Market & so much more. Hilton Columbus Downtown is immersed in all the best the city has to offer.
Our Commitment
Hilton Columbus Downtown is committed to being as green as possible. Some of the property’s key energy efficiency initiatives include being LEED Gold Certified, having fixtures designed to conserve water & recycling our soap. The new tower has a green roof which is irrigated from a rainwater collection system.
Location of Hilton Columbus Downtown
Frequently Asked Questions & Hotel Policies
Parking
Self-parking: $38.00/day
Valet parking: $45.00/day
Secured: Yes
Covered: Yes
In/Out privileges: Both Valet and Self-Park include in/out privileges
Valet parking Information: Valet parking is available at both Hilton Columbus Downtown towers, with the primary arrival located in the motor court off 402 N High St. If visiting FYR, Spark or Stories on High, Valet is $10 per vehicle with validation. Accessible via 402 N. High Street entrance.
Self-parking Information: Self-parking is available in two parking garages:
- Vine Street Parking Garage is located behind Tower 401. Vine Street Garage has a maximum height of 7 feet 6 inches. In this garage there are 3 electric vehicle chargers that are the level 2 type and they are located on the 3rd floor. There are no superchargers and Tesla chargers are only available in this garage.
- Ohio Center Garage is located behind Tower 402. Ohio Center Garage has a maximum height of 8 feet 2 inches. In this garage there are 10 electric vehicle chargers that are level 2 type and they are located on the 3rd floor. There are no superchargers or Tesla charges in the Ohio Center Garage and adaptors may be required.
Please note that larger, modified or unsafe vehicles will not be permitted to valet.
Pets
Pets allowed: Yes
Deposit: Yes – $50.00 Non-refundable Fee
Max weight: 125 pounds
Smoking
Hotel is 100% Non-Smoking
WiFi
Free in-room and lobby WiFi
Cancellation
Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Check-In/Check-Out
Check in is located at 402 North High Street
Check In:3pm | Check Out:12pm
Minimum age to register: 18
Early checkout-fee: $75.00 1 night room + tax, Modifications accepted up until time of check-in.
Late checkout-fee: 50% room rate for guests checking out from 2-4pm, full rate after 4pm.
Payment
Currency: US Dollar
Accepted credit cards: American Express, China Union Pay, Diner’s Club, Discover, MasterCard, Visa
Face Coverings
We ask that you follow all local guidelines and laws with respect to practicing social distancing and wearing a mask in public areas. Please check with local public health and government authorities regarding guidelines or requirements that may be in place for the location of your stay.
Housekeeping: Tailored to Your Comfort
We provide a full service cleaning every night of your stay or upon request. To request housekeeping service or simply have additional supplies delivered,
please dial “0” from your in-room phone, or text us at (614) 363 0700.
Lost and Found
Please fill out the lost and found form at this link and a member of our team will contact you as soon as possible. View Lost and Found Form
Airport Information
John Glenn Columbus International Airport: 8.0 miles
Rickenbacker International Airport: 17.0 miles
Package Receiving & Processing
Amazon Locker
We are pleased to offer guest access to our Amazon locker. It is named “Cuckoo” and is located in the Greater Columbus Convention Center. To access from Hilton Columbus Downtown, exit Tower 402 on the 2nd floor (lobby level) next to ‘The Market’ and turn left. The locker is situated at the top of the escalators.
The address of the Amazon locker is 402 N. High St. Columbus, OH 43215.
Package Delivery
Packages are accepted for guests within 14-days of arrival. Upon receipt, packages are logged into our tracking system and can be requested upon check-in at any front desk station for delivery by a staff member to guest’s room. Please be aware that this service is for a limited number of boxes and not intended to replace drayage services for exhibitions and trade shows, which should be arranged through your group’s meeting planner. Delivery is not available to the Greater Columbus Convention Center.
Delivery address (please include the following):
Guest Name/Confirmation #
Hilton Columbus Downtown
402 N. High Street
Columbus, OH 43215
614.384.8600
Hold for arrival (date)
Please note that we charge the below fees for the receiving and processing of packages (and overweight items):
0 – 24 lbs. – $5 per item
25 – 49 lbs. – $25 per item
50+ lbs. – $50 per item
Pallet – $125 per item
Additional charges will apply for outgoing items.
